Too Far Ahead of the IT Curve

Excessively Far Ahead of the IT Curve The administration of Peachtree Healthcare needs to decide how much their advancements ought to be normalized. They can pick a solid data framework that will be executed in every emergency clinic and facility that is at present run by Peachtree Healthcare. However, they can likewise receive a Service-Oriented Architecture that will empower this association to lead a specific normalization of their advancements and significant practices. In the two cases, the organization should go through a lot of cash, however the achievement of this venture can't be completely guaranteed. Along these lines, the administration should figure out which model best suits the necessities of the association. This is the fundamental inquiry that will be discussed.Advertising We will compose a custom contextual analysis test on Too Far Ahead of the IT Curve explicitly for you for just $16.05 $11/page Learn More One of the methodologies that this association can take is finished normalization of innovations and practices. This methodology can give a few advantages, for instance, cost investment funds and better time-productivity. In this way, they can pick a solid data framework which is a solitary arrangement of advancements and applications that will be introduced in each facility or medical clinic of Peachtree Healthcare. The fundamental bit of leeway of this procedure is that advances and practices will be predictable all through the association. However, one should consider a few auxiliary variables. Peachtree Healthcare incorporates injury focuses, network medical clinics, showing facilities, or recovery focuses. Consequently, it might be hard to build up a solitary data framework that can fit the necessities of these clinical foundations. Besides, as it has been noted for the situation study, numerous systems can't be successfully normalized. For example, drug store record keeping can be founded on the prescribed procedures. However, one can't say something very similar regardin g the convention for rewarding various types of disease. This is one reason why complete normalization isn't generally conceivable. Aside from that, doctors ought to have the option to think about the prosperity of the patient without being constrained by guidelines or limitations forced from outside. Besides, the reception of a stone monument data framework will require the upgrade of numerous business procedures, and additional preparation of the staff. Aside from that, the total update of the current IT framework may not be efficient.Advertising Looking for contextual analysis on business financial aspects? We should check whether we can support you! Get your first paper with 15% OFF Learn More indeed a portion of their present innovations can work viably and there is no compelling reason to evacuate them. At last, the administration of Peachtree Healthcare ought not overlook that the appropriation of a solid framework will make this association less receptive to change. For inst ance, emergency clinics can embrace plans of action or clinical practices when they are given some level of independence. Complete normalization can deny them of this self-governance. These are the fundamental disadvantages and advantages of this methodology. Another methodology that this association can pick is to actualize a Service-Oriented Architecture. The fundamental advantage of these innovations is that they permit a more noteworthy level of adaptability. Specifically, a few doctors have different note-filling inclinations. Some of them decide to enter the data about the patient legitimately into a database, while others decided to direct these information for later translation. Aside from that, SOA can assist this with companying to normalize just a few components of their IT foundation while permitting different medical clinics and facilities select programming. The fundamental impediment is that this innovation has not been broadly embraced in medicinal services setting. The fundamental confinement of this model is that SOA have not been completely tried in clinical organizations. The administration of Peachtree Healthcare can't ensure that this innovation will demonstrate proficient. All in all, the conversation of these issues shows that Peachtree Healthcare ought to receive a Service-Oriented Architecture. As it has been said previously, this structure will empower this association to supplant those pieces of IT foundation that don't work properly.Advertising We will compose a custom contextual investigation test on Too Far Ahead of the IT Curve explicitly for you for just $16.05 $11/page Learn More As it has been appeared for the situation study, the administration of Peachtree Healthcare feels uncertain about the appropriation of this innovation since it has not been generally utilized in human services associations. However, one should consider that the reception of SOA foundation is a progressive procedure. The organization can supplant some poor-working segments of their IT frameworks with SOA-fabricated administrations. Given that these progressions yield great outcomes, the organization can proceed with their appropriation of SOA data framework. Additionally, the designers of SOA data frameworks will suit the requirements of Peachtree Healthcare. They will even concur on lower cost for their administrations, since they likewise need to win the trust of social insurance establishments. Under such conditions, Peachtree Healthcare can get an excellent item at a sensible cost. Generally speaking, these models show that the update of an IT framework ought to be founded on close examination of authoritative structure, its size, and significant exercises. Peachtree Healthcare would need to receive a framework that can permit the best level of adaptability. Such an objective can be accomplished by utilizing a SOA-based data framework. As a matter of fact, this technique can be related with certain dangers, yet something very similar can be said about the supposed stone monument frameworks. This association ought to take a stab at the normalization that depends on the accepted procedures, yet the administration must ensure that Peachtree Healthcare stays open to new thoughts, models, and practices. This outcome can be accomplished with the assistance of SOA infrastructure.Advertising Searching for contextual analysis on business financial matters? We should check whether we can support you! Get your first paper with 15% OFF Find out More

Lady in a Machine Shop: Margaret E. Knight

Margaret E. Knight was conceived in York, Maine in1838. Margaret was keen on apparatuses and hardware even as a little youngster. Lady in that period were not viewed as precisely slanted or to be keen on machinery.â Children particularly were not thought to be innovative enough to imagine things. Margaret, be that as it may, started creating things at a youthful age and had her first achievement from the get-go throughout everyday life. She saw a repulsive mishap at the cotton factory where she and her siblings worked. Numerous individuals had attempted throughout the years to make the weaving machines for the laborers yet nobody had thought of a thought that worked. Margaret go through a long stretch of time making a more secure plan for the loom piece being referred to and at the youthful age of 12 she had her first working development. The secured transport she concocted is still being used on cotton lingers today. In 1868, Margaret moved to Massachusetts and started working at the Columbia Paper Bag Company. Paper sacks around then were envelope molded and held shut by having twine or string folded over them. Square base packs were seldom utilized in light of the fact that they must be made by hand and were over the top expensive. Margaret concluded that there was certainly opportunity to get better and set about attempting to make a machine that would cut, crease and glue square bottoms packs without anyone else. This would make the sacks considerably less costly to deliver and accomplish crafted by numerous individuals with just one machine. She worked days at the Columbia Paper Bag Company and keeping in mind that she worked, she considered the machines that were in presence there as of now. Around evening time, she took her thoughts home and went through hours building and modifying models of a machine she thought would make a superior paper sack machine. It required some investment and a huge measure of work to get what she needed from theâ machine. She tried and balanced and changed things in the arrangement until it was exactly what she needed. When the structure of the machine was great, she employed somebody to make the real machine for her. The models had not been extremely durable and she needed one made of iron that would hold up to an entire days work. While Margaret was doing this, a man named Charles Annan took her thought and had a patent put on it under his own name. Margaret had placed an excessive amount of work into this machine and was not going to sit by and let another person assume the acknowledgment for it. She indicted Charles Annan over taking her thought and her patent. Charles Annan was certain that he could win by persuading the appointed authority that no lady got apparatus and could always be unable to structure and construct a machine sufficiently complex to make square base paper sacks. Charles Annan thought little of Margaret Knight and it cost him the court fight. Margaret got every one of her drawings, plans and models of the machine. She clarified how it functioned and why it would improve the strategy right now utilized. Her insight and documentation demonstrated to the adjudicator that she was the legitimate proprietor of the structure and the machine. Margaret got her patent for the paper sack in 1870. She helped to establish the Eastern Paper Bag Company in 1870 also and set her innovation to work. She is known as the Queen of Paper Bags and her innovation is utilized right up 'til the present time, alongside the structure she made for the square base paper sack. References: Label Brill, M. (2001) Margaret Knight Girl Inventor Plant creek

Unit Two: Principles of Providing Administrative Services

Unit two: Principles of offering managerial types of assistance Assessment You should utilize this record to finish your Assessment. †¢ The main thing you have to do is spare a duplicate of this record, either onto your PC or a circle †¢ Then work through your Assessment, making sure to spare your work normally †¢ When you’ve completed, print out a duplicate to save for reference †¢ Then, go to www. vision2learn. com and send your finished Assessment to your guide by means of your My Study zone †ensure it is unmistakably set apart with your name, the course title and the Unit and Assessment number.Please note that this Assessment record has 9 pages and is comprised of 9 Sections. Name: Section 1 †Understand how to make and get calls 1. Complete the table underneath with depictions of in any event two unique highlights of a phone framework and how/when they would be utilized. |Feature |How/when utilized | |1.Answer Phone |By squeezing a number on p hone we can listen messages left by | |others | |2. Telephone call |This permit us to talk with more than one individual at the same time | . Set up a short report prompting individuals on: †¢ How to follow authoritative strategies when making and accepting calls †¢ The reason for giving a positive picture of yourself and your association when making and getting calls. In the event that conceivable, utilize explicit data from strategies in your own association (or one that you know about). Inside an association while accepting calls one ought to follow the authoritative strategy I. e. nswer the telephone inside certain number of rings, utilize standard welcome, read content as prompted, distinguish the individual while moving the call or passing on the data lastly be prepared to accept associates calls when they are not around their work area. At the point when you are causing a call to a customer to guarantee that you fabricate a compatibility with them and cause them to feel calm. Guarantee you know about the motivation behind call and make a check rundown of the focuses that you will be asking.The fundamental reason behind while accepting or making calls is to depict a decent and expert picture of an association is to hold the presence clients and pull in new ones and satisfy client fulfillments Section 2 †Understand how to deal with mail 1. Clarify the reason for accurately accepting, checking and arranging mail and bundles (both approaching and active). It is significant and obligation of everybody inside an association to follow the right methodology while getting, checking and arranging friendly and approaching mails.In case on the off chance that an error is made, at that point might be some body is hanging tight for a significant mail and on account of carelessness it might go to an off-base individual or even disappear. When a mail is gotten we have to guarantee the security and confidentaility part of it while conveying it to the recp ients. In the event that the mail requires pressing conveyance, at that point we have to guarantee that mail is conveyed or dispatched rapidly and securly. It can apply to both approaching and active mail as though the mail is earnest it ought to be treated as dire and conveyed or dispacted soon. 2. Complete the table beneath with the accompanying data: At least two instances of inside mail benefits that are accessible to associations †¢ At least two instances of outer mail benefits that are accessible to associations |Internal mail administrations |External mail administrations | |1. utilizing inward envelopes with the goal that mail can be circled internally|1. Recorded conveyance | |2. ransfer mail between various workplaces of an association |2. Exceptional conveyance | Internal mail benefits Normally between workplaces we do have inside vehicle administration that works. We can utilize that support of convey sends betweeen workplaces. We can likewise utilize administration s of people in the event that they are going between offices.Also in the event that we are working in a headoffice and it has a few structures, at that point we can likewise utilize the inward help that convey or trasnport between various structures. Outer mail administrations For outside mail administrations we can utilize nearby mail administration like Royal Mail, post office or package office. We can either consider them and book the thing so they can pick and convey or we can go to the closest mail station and post the thing there. 3. Portray two strategies that you can use to compute postage charges for mail and/or packages.We can weight and measure mail to figure postage charges. We can weight the mail with the assistance of weighting machine and measure the mail with the assistance of estimating deivce gave by Royail mail. When we ascertain the weight and estimation we stamp a stamp in like manner. For instance on the off chance that we need to sent an a top of the line mail we have to cataegorize the mail do we need one standard first class stamp or a bigger one relying on post. We ought to likewise consider the planning as top notch can take upto 3 working days so if mail is earnest we have to utilize different administrations that are quicker.We can likewise utilize specialist organization like Royal mail and utilize their site to look at the charges. We can take the mail to any neighborhood post office and weight the things and pay the charges in like manner, we have to guarantee a marked for or exceptional conveyance that if mail is significant and should be conveyed soon. On the off chance that if the substance of the mail are significant we can likewise guarantee the mail. Segment 3 †Understand how to utilize various sorts of office gear 1. Portray the fundamental kinds of hardware found in workplaces and how they are utilized. Incorporate instances of at any rate three distinct kinds of office equipment.Shredding machines are utilized to s hred significant classified reports. The principle reason for the destroying machines is to pulverize your significant reports that are not valuable any longer but rather that can be significant for another person and that can be abused by anybody. PCs and its embellishments, for example, Printer, scanner and so forth used to get ready archives and print them whenever required. We can utilize PC projects, for example, microsoft applications word, get to and exceed expectations and so on to make letters, records, electronic worksheets, database the board, introduction, illustrations, Internet use and budgetary documents.For correspondence we can utilize fax machine and phone. We can send the archives rapidly to clients either by fax or use messages and for verbal correspondence we use telephone. The hindrance of faxmachine is that it require power, requires paper for getting and sending faxes and it ought to be consistently on to get faxes. The benefit of fax machine is that they are generally cheap and some are a piece of across the board printers and you may need to every so often pay for the toner, and a committed telephone line and paper.Another advantage is that it doesn’t cost you more than the ordinary telephone costs every moment. 2. Clarify the motivation behind adhering to manufacturer’s guidelines when utilizing hardware. The principle reason behind the manufacturer’s directions manual is to work the gear effectively and securely. This can diminish the support cost and increment the hardware life. By following the essential direction gave by the maker the hardware will last more, more secure for others to utilize it and will work effectively. 3. Clarify the reason for keeping hardware spotless, sterile and prepared for the following user.We need to keep the gear perfect and clean with the goal that the following individual who will utilize it will be sheltered. He can securely utilize the hardware and cleanly safe from any ailmen t. While working in an association once should clean stuff, store gear securely and clean it consistently with fitting items. For instance one should utilize wipes to clean PC screen that will be helpful for different too. In workplace where there is a mutual workspace it is acceptable on the off chance that we leave the territory perfect and sorted out that can likewise leave a decent impression for the following person.Section 4 †Understand how to downplay squander in a business domain 1. Clarify why waste ought to be kept to a base in a business situation. One of the fundamental reasons that waste ought to be kept to least in a business situation is money related explanation I. e. it can lessen the expense and spending and ecological reasons. Organization can squander a great deal of cash to either reuse or discard that additional waste. One should reconsider while utilizing organization assets that do they truly require that or they can utilize any choice to set aside some cash for the organization. . Distinguish at any rate two fundamental driver of waste in a business domain. As a result of warming, lightning and fueling hardware we squander vitality Another model is the assets, for example, ink cartridges, papers and toners of printers and so forth. Another source is utilization of paper in printing, before printing one ought to ask them self that do they have to print this out and if so would they be able to utilize both side of paper for printing to spare papers. 3. How might you downplay squander in a business situation? Portray in any event two different ways of doing this.For paper squander we can utilize a reusing administration for paper squander. For other waste like plastic containers, plastic packs and others we can utilize reusing receptacles Recycling is a savvy strategy for managing your waste es[ecially utilizing various canisters for various things basically in light of the fact that it is frequently less expensive when contrasted an d generalâ waste managementâ and removal. Reusing frequently lessens mess and improves the workplace. Less mess additionally implies expanded security around your working environment. We can utilize messages as opposed to utilizing posts where email can work.Emails are quick and can be deliveredâ at once around the globe. No other type of composed correspondence is as quick as an email. We can publicize items in the email that can reach to many individuals and we can set aside a ton of cash on resouses like paper, printer and so on we can send the email to hundred of recepients without extending any cash on obvious resourses and set aside a great deal of cash and making transport

Advantages Of Recycling Products Made From Metals And Plastics - 550 Words

Advantages Of Recycling: Products Made From Metals And Plastics (Essay Sample) Content: Advantages of RecyclingRecycling generally involves converting disposed wastes to new and more useful materials. There are several examples of wastes that can be recycled such as products made from metals and plastics.These wastes may make similar products or new and improved products. Metals,for example maybe melted and used to make metal water tanks,construction materials and kitchen ware such as knives,spoons,forks and frying pans.As Joseph(2017) puts out in his book Cleaner and Greener Environment, the recycling of wastes helps in making an environment clean.Dr. Maera (2009) says that recycling benefits or advantages are more than the disadvantages. One of the advantages of recycling of wastes is that it helps to reduce pollution, both air and water.Most of the materials which could be harmful for example to water living organisms such as fish are instead recycled preventing the endangerment of these organisms. It also reduces air pollution as most of the material s for example plastics which could have been burnt causing air pollution are safely recycled preventing the emission of harmful gases to the air.Another advantage of recycling is that it helps...

How Twitter Is Changing Our Language

The Crucible And The Handmaids Tale Analysis - 1176 Words

In the books The Crucible by Arthur Miller and The Handmaid’s Tale by Margaret Atwood truth is large concept. Throughout the books truth is used to define the perception and the reality through key symbols that go above and beyond an object. In The Crucible The Bible plays an immense part in shaping characters characteristics, also in The Handmaid’s Tale it shapes one of the main motifs of the story. Throughout the two books, flowers are a meaningful symbol which is compared to a real relationship and death. In The Crucible the doll symbolizes innocence and child play which is similar to Abigail. Likewise, in The Handmaid’s Tale the red habit’s that the handmaid’s are forced to wear are symbolizing who they are and what they do. Symbols†¦show more content†¦In both books, religious truth allows readers to perceive what they read differently. Especially comparing it to The Bible. The Bible is a very large symbol that both books use to deline ate a deeper understanding of religious truth. In The Crucible lilacs symbolize the dying of John Proctor and Elizabeths relationship. During their awkward conversation, Proctor states how it is still winter in Salem and that Elizabeth should come to Massachusetts with him to see all the flowers. He describes how lilacs smell â€Å"Lilacs have a purple smell. Lilac is the smell of nightfall...† (Miller, 42). Proctor tries to indicate his feelings towards Elizabeth â€Å"In victorian times, giving a lilac meant that the giver was trying to remind the receiver of a first love.†(flowermeaning.com). Proctor feels guilty about his mistakes by speaking of lilacs he is trying to remind Elizabeth of the love they once had for each other, but both know that their love has died and their love only exists in the eyes of others. Likewise, in The Handmaid’s Tale, Margaret Atwood made sure to make flowers a recurring symbol to emphasize the real meaning behind certain flowers. Offreds first thought when she sees the hanged man with a bloody mouth is the red tulips that bloom in Serena Joy’s gardenâ€Å"The red of the smile is the same as the red tulips in Serena Joy’s garden...† (Atwood, 38). Red tulips symbolize a perfect love due to theShow MoreRelatedEssay on Silent Spring - Rachel Carson30092 Words   |  121 Pagesplease visit: http://www.bookrags.com/studyguide-silentspring/ Copyright Information  ©2000-2007 BookRags, Inc. ALL RIGHTS RESERVED. The following sections of this BookRags Premium Study Guide is offprint from Gales For Students Series: Presenting Analysis, Context, and Criticism on Commonly Studied Works: Introduction, Author Biography, Plot Summary, Characters, Themes, Style, Historical Context, Critical Overview, Criticism and Critical Essays, Media Adaptations, Topics for Further Study, Compare

Examining Role New Technology In Pharmacy â€Myassignmenthelp.Com

Question: Discuss About The Examining Role New Technology In Pharmacy? Answer: Introduction Alphapahrm is an Australian generic drug manufacturing company. It manufactures variety of generic drugs and exports to them to around 50 countries. The parent company is Mylan Pharmaceuticals. Alphapharm focuses on customer relationship and is customer oriented. It offers personal attention and privacy to customers. It has one of the largest groups of independent pharmacies in the country. The report focuses on business process and strategic information system that can be employed in healthcare industry. Business process has inputs which are clearly defined and results in single output. Healthcare industry is process driven and customer oriented. Business requirements can be understood as critical activities of an organization which are necessary to perform to achieve objectives of the organization while remaining solution independent. In healthcare and pharmaceutical industry appropriate software and vendor are crucial. A reliable and valid software and vendor can assist in achieving organization goals. There are several ways in which a company can use utilize technology to improve business efficiency. Organizations in the healthcare can also employ technology to improve efficiency and productivity. Three techniques are discussed in the report. Use of technology in pharmaceuticals is referred to as pharmacy informatics. It involves development and use of information a nd communication technology (ICT) which can improve efficiency and productivity of business. When using technology there are certain security risks and threats as well as data breached. Safety and security of healthcare information has become a major concern of healthcare industry and the governments all over the world. There is a need for risk assessment to ensure integrity, confidentiality, availability and privacy of information Define business processes, Business process can be understood as system of linked tasks which start with manufacture of product and ends in delivery of product. They are the group of activities that are performed to achieve goals of the organization. Business process has inputs which are clearly defined and results in single output. Input factors directly or indirectly contribute to input value of the product or service. Input factors can be classified as operational processes, management processes and business process (supporting tasks) (Bisk, 2017). Business process management is scientific and systematic approach used by organizations to increase the effectiveness, efficiency and capabilities of adaptation of organization workflow. Earlier the use of Business Process Management system was restricted to a few domains. Over past few years, this system has increased its scope and is now being used by the healthcare industry. Business Process Management can assist healthcare organizations and companies to manage new needs and requirements in better way, improve quality of service provided to the patients and comply to rules and regulations of governing body. Healthcare industry is process driven, therefore, it can take advantage of information and data, respond effectively to new developments in the industry, decrease errors and improve and provide better services to patients. BPM may also help organizations to comply with regulations of federal and state governments. BPM can assist to structure the flow of information, peoples interaction and system as a whole. Another benefit of using BPM in healthcare industry is meeting the deadlines and earning incentive payments. Develop business requirements Business requirements can be understood as critical activities of an organization which are necessary to perform to achieve objectives of the organization while remaining solution independent. Business requirement document consists of details of business solutions for a project which includes documentation of needs and expectations of customers. Developing business requirement document is important for gaining agreement with stakeholders of organization (Jeston and Nelis, 2014) There are several ways in business processes can be used in healthcare industry. Business requirements of healthcare industry are discussed below. Business requirements of Alphapharm should focus on healthcare professionals, institution like hospitals clinics etc. and retailers. Basic business requirement includes documentation and licenses, branding and target market and software. all businesses require documents and license from government or government regulated body. This ensures that the company will follow guidelines laid down by the government. Documentation generally involves safety certificate issued by local governing body and certificate of registration. second business requirement is branding. Branding should focus on both brand positioning and brand awareness. Organization should clearly define their target market when planning and developing products. Third important requirement is appropriate technology and software. Appropriate technology and software help to increase productivity and business efficiency. Determine the systems requirements Business requirements are important for all organizations. Business requirements should be prepared in such a way that they help achieve organizational objectives. When determining the system requirements, several techniques can be used. Interviewing important stakeholders of the organization can give an insight about how certain requirement can impact organization. These stakeholders can belong to any department. While interviewing stakeholders, there should be a well-developed format and agenda. Another way is conduct focus group interviews. This is an important method for determining business requirements. Brainstorming meetings and discuss are also important for business requirements (Jttner, 2005). Software and vendor selection Software and vendor selection is crucial for any organization. A reliable and valid software and vendor can assist in achieving organization goals. For an organization, it is important to understand the effects and the consequences of software or service on the products. Organizations should understand that vendor plays an important role. While selecting a vendor in pharmaceutical company, four main areas should be focused: compliance, product quality, continuity of supply and customer service. The process of identification and remediation of risks associated with compliance, product quality, continuity of supply and customer service through supplier management lifecycle is referred as supplier qualification. There is an assurance that the product supplied by the vendor will not have any deficiencies. It also ensures that there are healthy relationships between the organization and vendor. The product supplied by the will meet the minimum quality standards. Another benefit is that th ere will be an overall decrease in costs of goods (Stephen Goundrey-Smith, 2017) There are strict guidelines for software and vendors. Vendor must strictly comply with the rules and regulations. Companies that build information and communication technology system for pharmaceutical company must be aware of the policies, rules and regulation laid down by the government. They are categorized as vendors responsibility. Pharmaceutical and healthcare organizations screen vendors based on their past experience and knowledge in areas such as qualification, validation and data safety. These areas play an important role in vendor selection. One main expectation of pharmaceutical companies is that vendor should comply to policies and rules at lowest cost that is possible. Validation is an important component for outsourcing services and software implementation. The system is required to meet certain specifications and intended use. Deviations can lead to impairment of safety and integrity of health, clinical and drug related information. This can result in poor decision making which can have negative impact on safety of consumer and patients. Pharmaceutical and healthcare organisations should collaborate with their vendors to achieve certain common goals. Determine at least three (3) ways which companies or organizations utilize such technologies to improve business efficiency There are several ways in which a company can use utilize technology to improve business efficiency. Organizations in the healthcare can also employ technology to improve efficiency and productivity. Investing on information technology can be beneficial for an organization. It can lead to greater system availability, better decision making, improved health outcomes and increased use by clinicians. As mentioned above, business requirements of Alphapharm focus on healthcare professionals, institution like hospitals clinics etc. and retailers. Technology can be used to achieve goals of the organization and hence improve efficiency and productivity. Use of information technology in pharmaceutical industry is known as pharmacy informatics. This field focuses on biomedical data, information and knowledge. This system focuses on ideal use of information related to drugs for decision making and problem solving. This system is important because it prevents medication errors, promotes personalized care, contributes to overall health of the community, and connects healthcare professionals. In pharmaceutical industry, it improves workflow, decrease manual labor, increases time efficiency and reduces documentation and paperwork One way of improving business efficiency by employing information technology is using a customer management industry. Healthcare industry is oriented towards people, that is, patients and healthcare professionals. Using a customer relationship management (CRM) system can help in improving efficiency. Customer relationship management system involves strategies, practices and technologies which can be used by organizations to analyses customer feedbacks and interactions. The customer interactions can be used to improve overall efficiency of the organization as well as improving customer relationship. Improved customer relationship can help in retention of customers. A CRM system uses different channels (website, live chat, telephone, direct mail, social media and marketing materials) to compile information on customers. By employing this system, Alphapharm can keep track of all the healthcare professionals and patients. This system records all the interaction organization has with the customers. It keeps a track of the products they have purchased, marketing material, feedback provided by customers etc. this system can help to improve customer service. This can also help in improving customer relation. Organization can develop specific products based on the needs, demands and feedbacks of the customers (Khodakarami, and Chan, 2014). Another way in which information technology can be employed in this industry is by barcode medicine identification. Barcode medicine identification is used in collaboration with electronic prescribing system (system which automatically prescribes the supplies and administer usage of medicines in hospitals). This system can help in reducing medicine administration errors. Every medicine and other medical products manufactured by company have a unique identification number or a barcode. This system has also helped in dealing with counterfeiting. This can improve pharmacy workflow to great extent (Business insider, 2017). Third way of employing information technology is by using Clinical Trial Management System (CTMS) software. This Clinical Trial Management System gives an insight about the data which is important for detecting and identifying problems, progress and possibilities. This is customizable software. it stores and manages information related to clinical trials done by biotechnological and pharmaceutical companies. it maintains data from research proposal to report generation. A very basic CTMS system can be used for preparing budget, managing patients, generating reports etc. By customizing this system, it can be used for more specific tasks. A benefit of using this system is that it helps in reducing cost and time required to develop a drug (Lodha, 2016). Evaluate the level of efficiency of the technology implementation Companies in healthcare and pharmaceutical industry have started using information technology for improving their services and business. Some of the methods such as customer relationship management, barcode medicine identification and clinical trial management system are discussed above. Use of technology in pharmaceuticals is referred to as pharmacy informatics. It involves development and use of information and communication technology (ICT) which can improve efficiency and productivity of business. There are several factors that are linked with successful and effective implementation of technology. First factor is technical. It involves system performance, usability, integration and interoperability, adaptability and flexibility, stability and reliability, accessibility and adaptability of hardware and cost effectiveness. Second factor is social. It involves resistance and workarounds, benefits/values and motivations, attitudes and concerns, expectations, engagement and user input in design, integration with existing work practices and training and support. Third factor is organizational. It involves planning, getting the organization ready for change, leadership and management, realistic expectations, teamwork and communication, user ownership and learning and evaluation. Fourth factor is socio-political. It includes policy, industry, professionals, other healthcare organizations, independent bodies, inter developments and wider economic environment. These factors collectively influence the use of information technology and level of effectiveness in the organizations. Several steps can be followed to evaluate the level of effectiveness of technology. Clarifying what the problem for which technology is designed and used. In many situations, technology is used on the basis of assumed benefits. This can lead to difficulties in conceptualizing the short term of long term transformation required by the organization. Second, build a consensus. Before employing a technology or software for business advancement, the management and the administration should have a consensus with respect to strategic vision. They can choose between whether to focus on streamlining and narrowing certain processes in the beginning and then expanding functionality. After the need for technology and software is discussed and established, the organizations should do a thorough and in depth research on different systems and software. This process is crucial and should not be rushed. Organizations in the healthcare industry should choose system which can help to achieve goals. The system should be affordable and cost effective also. It should be applicable in both organizational and clinical settings. Another consideration is proper planning. While formulating certain strategies, flexibility is needed. There should be an open communication channel between organization and users. Another step is developing a proper infrastructure. Inappropriate infrastructure can lead to increase in possibilities that system is not being used in correct way. It can lead to compromise in benefits and increase the risks associated with the system. It can influence attitude of the users. Poor infrastructure can result in negative attitude towards software system. Another step is maintaining the system. Maintenance of software and technology systems is undervalued and usually neglected. The software must be updated periodically. The capabilities of the existing technology or software change over time and it may no longer help organization achieve its goals. In such cases, softwar e system should be either updated or changed (Cresswell, Bates and Sheikh, 2013). Examine potential security risks, data breaches Use of technology and software in healthcare and pharmaceutical company has its own pros and cons. The benefits of using technology and software have already been discussed. When using technology there are certain security risks and threats as well as data breached. Safety and security of healthcare information has become a major concern of healthcare industry and the governments all over the world. With digitalization of data such as formulas of drugs raw material, patients records, etc. there is a threat of health information being stolen. Cyber security has become a priority for all healthcare organizations and companies. Some of the serious threats which are a result of use of technology are discussed below. Today, a lot information related to health and wellness process and programs are available on mobile phones. Healthcare professionals and institutions must be aware of the threats, hacking of health data and security breaches. Another threat to healthcare industry due to technology is insider misuse. Insiders misuse can be understood as situation wherein the employees or managers of the organization steal data or property and commit other crimes. Misuse of information is a common problem. Employees usually steal and sell information for money or to commit tax fraud. Sometimes unintentional actions can result in security risks and data breach. This can result from an underperforming security system or misplacement of data. This can also result when old software and systems are discarded without formatting or deleting data. Another threat is threat to supply chain. Every vendor or supplier has potential for data breach. Every transaction and interaction with vendor in supply chain must be carefully examined for security (Perakslis, 2014). Provide guidelines on how these risks could be mitigated. Some of the security risks of technology are discussed above. There is a need for risk assessment to ensure integrity, confidentiality, availability and privacy of information. Systematic assessment of risks and threats is important and should aim at protecting organization from security threats and data breach. These risks can be mitigated in several ways. They are discussed below. First, network access control (NAC). NAC solutions are a great way of keeping health data as secure as possible. It identifies its users and devices. It has an ability to scan device for threats. This system is useful in situations where large numbers of devices are interconnected. Information security continuous monitoring is a process which supports a companys risk management system. It gives an insight about threat and threat activities. It evaluates security impact of changes to the system, assesses all security control etc. Another way to reduce risk is by auditing all the devices used by employees and staff members. This can reduce the risk and prevent malicious use of information by an insider. Healthcare organizations should be vigilant and careful in their efforts to regulate and monitor data. Audits are an effective way of monitoring who has accessed what kind of information. To deal with insiders misuse, organizations should also have proper security and privacy policies to protect data. In situations where data is lost or there is a security breach due Quality control measures and protocols can ensure negative impact are low or negligible. When designing a system, privacy and security of data and information should be considered. There should be continuous monitoring and adherence or compliance with rules and regulation of governing body. This can avoid data breaches and therefore maintain information security (Thomson, 2013) Conclusion Business process can be understood as system of linked tasks which start with manufacture of product and ends in delivery of product. They are the group of activities that are performed to achieve goals of the organization. There are several ways in business processes can be used in healthcare industry. Business requirements of healthcare industry are discussed in the report. When determining business requirements, several techniques such as interviewing important stakeholders, brainstorming, focus group interviews etc. can be employed. Software and vendor selection is crucial for any organization. While selecting a vendor in pharmaceutical company, four main areas should be focused: compliance, product quality, continuity of supply and customer service. The process of identification and remediation of risks associated with compliance, product quality, continuity of supply and customer service through supplier management lifecycle is referred as supplier qualification. There are several ways in which a company can use utilize technology to improve business efficiency. Use of information technology in pharmaceutical industry is known as pharmacy informatics. One way of improving business efficiency by employing information technology is using a customer management industry. Healthcare industry is oriented towards people, that is, patients and healthcare professionals. Using a customer relationship management (CRM) system can help in improving efficiency. Another way in which information technology can be employed in this industry is by barcode medicine identification. Third way of employing information technology is by using Clinical Trial Management System (CTMS) software. this Clinical Trial Management System gives an insight about the data which is important for detecting and identifying problems, progress and possibilities. Use of technology and software in healthcare and pharmaceutical company has its own pros and cons. References Bisk (2017) 3 Big Ways BPM is Being Used in the Healthcare Industry. [ONLINE]. Available at: https://www.villanovau.com/resources/bpm/bpm-use-healthcare/#.Wb3zBdHhXIV (Accessed: 16 September 2017). Business insider (2017) 3 ways technology can improve your business. [ONLINE]. Available at: https://www.businessinsider.in/3-ways-technology-can-improve-your-business/articleshow/49246960.cms (Accessed: 16 September 2017). Cresswell, K.M., Bates, D.W. and Sheikh, A. 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